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How can I find my download?

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First, initiate the process by pressing Ctrl + J (Command-J on Mac) in your web browser, which will bring up your recent Downloads. Locate the file in the list, identified by “.zip” at the end of its name. Click on the file to initiate the download and proceed to extract the contents into your local folder. Once completed, access the files using compatible software such as MS PowerPoint or MS Word.

If you encounter difficulty finding the download in the list, ensure that your browser is not blocking popup windows (check here for instructions) and attempt the download again.

If the download is not visible in your Google Drive, refer to this guide for assistance in resolving the issue.

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