The download is a compressed folder (.zip) containing the ordered templates and images. You may need decompression software (some of MS Windows versions support ZIP-folders automatically):
Before using the templates please make sure that the files unzipped/unpacked first.
Windows: To extract a single file or folder, double-click the compressed folder to open it. Then, drag the file or folder from the compressed folder to a new location. To extract the entire contents of the compressed folder, right-click the folder, click Extract All, and then follow the instructions.
Mac: Double click the .zip file, then search for the product folder or product file.